How can the digital transformation in public administration be designed to be both: co-determinating and participation-oriented? Organizational change management practices were examined in seven pilot administrations that developed innovative measures in the fields of human resources, leadership, communication and organization as part of the model project “Leadership in the digitalized public service”. The present study identifies hurdles and success factors for the introduction of “good working conditions” in digital administration and ends with starting points for actively shaping the digital change at the level of personnel and organizational development, policy making, as well as staff councils and trade unions.
The study is available here as an open access ebook.